Step 3: Click on Next and the system will restart again. The system will start preparing for a factory reset. Step 4: Follow the prompt and at the Reset screen, click on the "Just remove my files" option and the click on Reset. In reply to DaveM121's post on January 12, 2021. Hi Claude. 1. If you cannot create that bootable USB on that PC, you may need to do that on another PC, due to lack of Admin permissions. 2. An alternative method to create the bootable Windows 10 USB. Click this safe link to download the Windows 10 ISO. In the bottom-right corner of the login screen, you’ll see options to change your network settings, access Windows accessibility options, or power down your PC. To begin resetting your PC, hold down the Shift key on your keyboard. With the key held down, press the Restart option under your power menu.